Shipping Time Estimates

Note: Due to the effects COVID-19
Our courier partners are experiencing delivery delays due to large volumes and safety measures, including physical distancing. This means it takes longer to process orders. We are working hard to serve our customers while doing so in a responsible manner. The safety of our people and the communities we serve comes first.

Time Estimates

Note: Due to the effects COVID-19, customers may experience delays in delivery times as important safety measures, including physical distancing, means it takes longer to process orders and have them delivered by our courier partners. 

  • Showroom Pickup (9am-3pm Monday to Friday): Ready in 5 business days (you will be emailed when the order is ready for pickup)
    Due to popularity of our products, orders will be cancelled and fully refunded if not picked up in 15 business days
  • Ontario: 2-3 Days  (delays up to 1 week or more)
  • Quebec: 3-4 Days  (delays up to 1 week or more)
  • All Other Canadian Regions: 5-7 Days  (delays up to 10 days or more)
  • US: 5-7 Business Days  (delays up to 2 weeks or more)
  • International: 2 Weeks or more

I didn't get a shipping quote for my location on the website

If you are in the US or Canada and get an error for your address, please re-enter your address and make sure there are no extra spaces before or after the entered text. If you still do not get a UPS quote, please email or call us at 1.888.588.2725 to complete your order

What is the minimum quantity of each product per order?

Item pack sizes vary from product to product. Some items are available in packs as small as 10 where as others are only available in packs of 100.
Product pack size specifics are featured in detail on each product page.
For more specific information please contact our customer service department directly.

When will my order be shipped?

In most cases stock orders are shipped within 24 hours. If we are out of stock, you will be contacted.

Custom orders require 4-6 weeks from receipt of all specifications, including camera ready artwork.
Imported custom products can take up to three months to fulfil.

Can you ship overseas?

We ship worldwide through a network of freight forwarders at highly competitive rates. If you prefer you may specify your own carrier.

What are my options for payment?

We Accept Visa and MasterCard. Please email if you are a Progress Reseller and want to fill out a credit application.

What is your minimum order?

There is no minimum order for online purchases.